Support Team

Sales Support

Besides our direct sales channel, CDS maintains a global network of trained representatives ready to assist you. Please use the form on the right if you would like to reach our sales engineers.  

Please also use this form to inquiry about spare parts and consumables, which can be crucial to your uptime and quick turnarounds on lab analysis requests. CDS is here to respond to your needs. We maintain an extensive stock of spare parts at our main facility and some overseas locations. 

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Technical Support

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All CDS Analytical instruments are backed by a one-year warranty; we also offer the option of extended warranties. Customers have the opportunity to lock in comprehensive maintenance and service contracts for any CDS instrument.

At CDS, we take responsibility for our instruments throughout their entire lifetime by supporting them with upgrades, parts, and services. Our Service Department is on call to answer questions and resolve issues. Please use the form on the left to reach us on technical issues.

Sample Testing

CDS analytical chemists are pleased to run samples provided by prospective clients in order to determine the validity of an application. We encourage you to schedule a visit and observe your sample as it's tested using the same piece of equipment you'll be using. 

Our application team is also capable of performing client training on the following applications: Pyrolysis, Purge and Trap, Thermal Desorption, and Dynamic Headspace. Please use the form on the right to reach our application team. 

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